Repeat Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • submit a request online
  • bring the paper form to the surgery, Monday to Friday from 8:00am to 6.00pm

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

You can usually collect your prescription from the pharmacy 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at our practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

Electronic Repeat Dispensing (eRD)

For patients who are on stable and unchanging doses of medication, it may be possible for a whole year of prescriptions to be authorised so that you do not have to request them. These will be automatically transmitted to your nominated pharmacy when your previous prescription is due to end. This saves you having to remember to ask for them. We try to contact all patients we think may benefit from this service. If you think that this could be of benefit to you, please ask about eRD at your annual medication review.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

It is good practice for your medication to be reviewed once a year. This review is most usually done by a Clinical Pharmacist as they are specialists in medication. The review is usually carried out as part of your full annual review with the Practice, once you have had your blood tests and seen the Nurse. You will be invited for your annual review in or around your month of birth.
The medication review checks that you are on the correct medication and dosage and that you are feeling comfortable. It also checks that you are not having any unexpected adverse side-effects from those medications. It is also your opportunity to ask any questions that you may have about your medication. When the review is completed, your medication is approved for the next 12 months and you should be able to request them regularly without any issue, unless your health or care needs should change.

Prescription charges

Find out more about prescription charges (

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.