Ordering a Repeat Prescription
We recommend that you order your prescription online via the NHS App, SystemOnline or Airmid (all available to download via App Store or Play Store). These systems are much safer as they link directly to your medical records at our Practice. Therefore the medication list is always up-to-date and accurate. You can also use the online services to see when your prescription has been sent to your nominated pharmacy.
Items that do not appear on your repeat list should continue to be ordered in your usual way. A summary of the ways in which you can order medication is below:
- Online – You can now view and request your repeat prescriptions via the NHS App. Alternatively you can follow the link at the bottom of this page to complete a simple registration and order via SystmOnline.
- Post – please send your repeat prescription sheet or a letter detailing your name, address, date of birth and the name/strength/dose and quantity to the practice.
- Email – please email your request with your name, address, date of birth and the name/strength/dose and quantity to [email protected].
- Surgery visit – please bring your request sheet or letter detailing your name, address, date of birth and the name/strength/dose and quantity to the reception window.
Please provide us with 5 working days notice when ordering your medication. Our Doctors are consulting with patients all day and so cannot normally stop their consultation to complete your request immediately. Additionally, this allows us to check your medication request and ensure your records are fully up-to-date.
Requesting Prescriptions for holidays
Please plan in advance and request your medications from the surgery before you are due to travel. We would ask that you request your medications at least 2 weeks before the date of travel. This is to allows time for our clinicians to review and issue the scripts.
Going Abroad for more than 3 months
If you are going abroad for more than 3 months, then you are able to take a sufficient supply of your regular medication to get to the destination and find an alternative supply of that medication. The maximum quantity that can be supplied is sufficient for 3 months.
If you are no longer resident in the UK and are living abroad (any absence for longer than three months), the NHS no longer covers any treatment or services. This includes people who are in receipt of UK state retirement pensions. Therefore, you should explore obtaining healthcare cover in the country where you are living or get private medical insurance.
You may also have to re-register with the surgery as a patient on your return to the UK.
It is advisable to take a copy of your repeat medication list with you. It may be worthwhile having your prescription translated into the language of the country or countries that you’re visiting.
Why Do I Need A Medication Review?
It is good practice for your medication to be reviewed once a year. This review is most usually done by a Clinical Pharmacist as they are specialists in medication. The review is usually carried out as part of your full annual review with the Practice, once you have had your blood tests and seen the Nurse. You will be invited for your annual review in or around your month of birth.
The medication review checks that you are on the correct medication and dosage and that you are feeling comfortable. It also checks that you are not having any unexpected adverse side-effects from those medications. It is also your opportunity to ask any questions that you may have about your medication. When the review is completed, your medication is approved for the next 12 months and you should be able to request them regularly without any issue, unless your health or care needs should change.
Electronic Repeat Dispensing (eRD)
For patients who are on stable and unchanging doses of medication, it may be possible for a whole year of prescriptions to be authorised so that you do not have to request them. These will be automatically transmitted to your nominated pharmacy when your previous prescription is due to end. This saves you having to remember to ask for them. We try to contact all patients we think may benefit from this service. If you think that this could be of benefit to you, please ask about eRD at your annual medication review.
Choosing your Pharmacy via New Electronic Prescribing (EPS)
Ask reception or at any pharmacy or dispensing appliance contractor that offers EPS to add your nomination for you. Nomination means you choose a place for your GP practice to electronically send your prescription to. You don’t need a computer to use EPS. Nominating a pharmacy means that your prescription is transmitted directly to them without you needing a paper copy to take with you.
If you need help in finding a local pharmacy, you can use the NHS Pharmacy Finder.
If you have any medication/prescription queries, please contact the practice via phone, email or PATCHS. If we receive your request before 12 pm, you’ll receive a same-day response.