Abusive Behaviour Policy

The NHS operate a zero-tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety.

All staff in this Practice have the right to do their work in an environment free from violent, threatening or abusive behaviour and everything will be done to protect this right. If you do not respect the rights of our staff we may choose to inform the police and make arrangements for you to be removed from our medical list.

 

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